Not Just Hearing Aids -
The Hearing Experience

The Hearing Experience was truly a different and much better experience than I had at the several other hearing aid places that I had shopped around and found.  Other places frustrated me because they expected me to pick and order hearing aids without trying them out.  This to me was a bit like buying a car without a test drive.  The Hearing Experience gives very personalized and excellent service.  They programmed hearing aids according to my type of loss and let me walk around and try them out.  There was absolutely no pressure on me about making a purchase.  The staff is very warm and accommodating and have been willing to work with me to get my hearing aid programs tweaked over time so that they are just right for my lifestyle and needs.  I would definitely recommend The Hearing Experience as the number one place to go to get hearing aids.  If you are not yet sure whether or not you need hearing aids then this is also the place to go as they will thoroughly assess your needs and let you know whether or not you would benefit from a pair. This place has changed my life for the better.

"My husband was born with congenital hearing loss due to missing nerve fibers. For years he had problems over the phone, had to lip read, and didn’t enjoy watching television unless it was so loud I couldn’t stand it. After trying different doctors, with poor results, we came to your office. Jean walked out with new hearing aids the same day. I wish you could have seen the look on his face when he asked me “Is that rain I hear?” His voice has changed for the simple fact he can hear his own voice. Jean is now able to appreciate an abundance of little things he had to live without. He can now answer the phone and enjoy both music and television at his level of hearing without blaring volume. He can now have conversations with the kids and even go out to restaurants and control the background volume with his aids. You have given him a new lease on life. We want to thank you for allowing him to “Feel and Hear” what most of us take for granted."

"I have been working with Walter and Suzanne Kelly for six years now. I had previously visited other hearing aid professionals and after the hearing test was I told hearing aids would not help my particular hearing loss. Not Walter, he told me it would be difficult but not impossible to correct my hearing. He fitted me with aids and literally worked with me for weeks fine tuning the aids until they corrected my particular hearing loss. I can now hear birds sing and the golf club striking the ball. Both experiences I had not been able to appreciate for years. The most impressive thing to me about Walter is his service after the sale. With other vendors, once the sale is complete they often forget you exist. Not Walter. His follow up is terrific and whenever I needed a small adjustment he was right there and eager to help. If you have a hearing loss, do not hesitate to visit Walter and Suzanne at The Hearing Experience”.

My husband Bruce has needed hearing assistance for many years! Just last week after receiving a flyer in the mail, I called and made and appointment for him to get seen. Meeting Walter and Suzanne was the best thing to happen to Bruce and me. Walter worked with him and got him set up with the best hearing aid assistance ever! Walter answered every question easily and, simply for me, and got Bruce's hearing up and perfect in a matter of minutes after his hearing test and hearing aids were fit. As I mentioned, Bruce hadn't been able to hear well for many yea! What a blessing it has been to find Walter who knows everything about hearing issues and how to fix them. Thank you, Walter!! His office is neat and professional and Walter and Suzanne welcome you kindly. It is a very nice feeling office. They are fantastic and you know that they will always just be a phone call away to have questions answered or an appointment away to see you in person.

If I could give SIX STARS I absolutely would. I cannot recommend The Hearing Experience enough. Walter is amazing at helping people like myself re-engage with the world. My hearing had never been good, and it had finally gotten bad enough to do something about. Before The Hearing Experience I found myself avoiding groups of people and dreading going out to a noisy restaurant. Now I go out whenever I can and I can often hear better in noisy environments then my friends! So many companies now a days are just interested in the sale. My Hearing Experience actually helps you more after the sale. I can't tell you how many times I've been in for some minor repair or replacement and they are always able to see me quickly, get the repairs done and I've never even been charged! Truly epic customer service. That's what My Hearing Experience is about. Take care of your customers and you'll be taken care. They have an old fashioned service first attitude that is nearly gone in today's self centered world. If you or someone you know has hearing issues, make an appointment today. Your life will be better and they'll be there for you when you need them.