The Hearing Experience was truly a different and much better experience than I had at the several other hearing aid places that I had shopped around and found.
Other places frustrated me because they expected me to pick and order hearing aids without trying them out. This to me was a bit like buying a car without a test drive. The Hearing Experience gives very personalized and excellent service. They programmed hearing aids according to my type of loss and let me walk around and try them out. There was absolutely no pressure on me about making a purchase. The staff is very warm and accommodating and have been willing to work with me to get my hearing aid programs tweaked over time so that they are just right for my lifestyle and needs.
I would definitely recommend The Hearing Experience as the number one place to go to get hearing aids.
If you are not yet sure whether or not you need hearing aids then this is also the place to go as they will thoroughly assess your needs and let you know whether or not you would benefit from a pair.
This place has changed my life for the better.
~ Rhonda E., San Diego, CA
A wonderful Experience
If I could give SIX STARS I absolutely would.
I cannot recommend The Hearing Experience enough. Walter is amazing at helping people like myself re-engage with the world. My hearing had never been good, and it had finally gotten bad enough to do something about. Before The Hearing Experience I found myself avoiding groups of people and dreading going out to a noisy restaurant. Now I go out whenever I can and I can often hear better in noisy environments then my friends!
So many companies now a days are just interested in the sale. My Hearing Experience actually helps you more after the sale. I can’t tell you how many times I’ve been in for some minor repair or replacement and they are always able to see me quickly, get the repairs done and I’ve never even been charged!
Truly epic customer service. That’s what My Hearing Experience is about. Take care of your customers and you’ll be taken care. They have an old fashioned service first attitude that is nearly gone in today’s self centered world.
If you or someone you know has hearing issues, make an appointment today. Your life will be better and they’ll be there for you when you need them.
~ Ryan C.
My husband Bruce has needed hearing assistance for many years! Just last week after receiving a flyer in the mail, I called and made and appointment for him to get seen.
Meeting Walter and Suzanne was the best thing to happen to Bruce and me.
Walter worked with him and got him set up with the best hearing aid assistance ever! Walter answered every question easily and, simply for me, and got Bruce’s hearing up and perfect in a matter of minutes after his hearing test and hearing aids were fit. As I mentioned, Bruce hadn’t been able to hear well for many years! What a blessing it has been to find Walter who knows everything about hearing issues and how to fix them. Thank you, Walter!!
His office is neat and professional and Walter and Suzanne welcome you kindly. It is a very nice-feeling office.
They are fantastic and you know that they will always just be a phone call away to have questions answered or an appointment away to see you in person.
~ Susanne H., Encinitas, CA
Walter and Suzanne are the perfect duo in the hearing aid business.
I was very reluctant to take the step to get hearing aids at age 80, but have had the best experience with them.
Walter has been great from finding the right hearing aids for me to adjusting them to meet my specific needs. They made me feel like family and are easy to contact by phone or to get in for an appointment.
My life has changed so much for the better now that I can hear my granddaughter, friends, family, TV, sounds in my environment, and conversations in crowds and sporting events.
I highly recommend Walter and Suzanne for all of your hearing aid needs. Their years of experience and quality of service make them the best!
~ Louis B., Carlsbad, CA
Walter Kelly is an amazing Hearing Aid expert. I have dealt with at least 10 over a period of years… And Walter surprised me by reprogramming my hearing aid and explaining how the Signia Primax hearing Aid worked in less than one hour. He also showed me how to operate the app that controls it, and then… He showed me how my iPhone was a remote mic and told me I did not need to buy one.
Here he is in my own backyard in Carlsbad. I only wish I’d found him earlier.
I really enjoyed this appointment and my hearing aid really profited from it! I didn’t think that was possible. I recommend Walter highly.
~ Cathy C., Oceanside, CA
I called here inquiring about hearing aids for my dad. I spoke to Suzanne and then Walter regarding options for my dad who is deaf in one ear with nerve damage and hard of hearing in the other. Walter said he could see my dad, have him fitted and with hearing aids in a matter of days. My parents went in, tried hearing aids, and my dad can ‘hear’ out of his left ear for the first time in 35 years. He can hear sounds like the tires on the road and is now asking for volume to be turned down.
They are the best and worked with me from 400 miles away.
Walter spent the time to make sure my dad could get his hearing aids to work via bluetooth and an app on his phone. Amazing!
~ Mary M., Salinas, CA
I am so delighted with my new hearing aids. Walter and his staff were so gracious and caring as I went through the process of getting them adjusted to my world. I stopped in to see Walter about once a week for five weeks and each week he tweaked the hearing aids to fit my lifestyle. The adjustments between noisy environments, such as my granddaughter’s volleyball tournaments, to quieter settings such as a restaurant were all preprogrammed into my hearing aids. Now going to the movies is no problem too as I have a Bluetooth adapter for most movie theaters. He also worked with me to sync my hearing aids to my Bluetooth cell phone and tv devices.
I have worn hearing aids for the past 10 years but this is the best hearing device I have ever owned!
Thank you to My Hearing Center and Walter for working with me and allowing me to hear what’s going on in my world.
~ Terry C., Vista, CA
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