About Us


Walter Kelly

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About Us

35 years of hearing correction experience, at your service. Experience, compassion, and unmatched hearing aid support is what you can expect to find here at The Hearing Experience. 

National Board Certified and State Licensed

Walter Kelly is National Board Certified in Hearing Instrument Sciences, and holds active state licenses in California, Nevada, and Utah. Staying current in hearing aid technology is very important to Walter; he achieves this through daily experience and relationships with all manufacturers, as well as many hours yearly of continuing education per year. 

Family Owned and Independent

The Hearing Experience is owned and operated by Walter and Suzanne Kelly – being family owned means that the second you walk in the door, you become a part of our family and we treat you as such! 

Being independent means that we are not “tied down” to one specific manufacturer. We have access to all the latest technology makes/models of hearing aids – giving you the ability to truly customize your hearing aid selection process and aid in a dramatically higher success rate.


Two Convenient Southern California Locations

We have immediate, flexible appointment times in both our Mission Viejo and Carlsbad locations with Walter (schedule HERE) or call Suzanne at (760) 434-4327 for Carlsbad, or (949) 770-4327 for Mission Viejo. 

We are in-network with most insurance companies, third-party plans, IronWorkers Trust/Any Trust, and workers’ compensation.  We also have excellent payment plan options – low payments with up to 24 months no-interest! 


Our services include:

  • Free hearing testing to see if you need hearing aids
  • Free demonstration of new hearing aid technology 
  • All manufacturer new hearing aid sales
  • All hearing aid repair and service
  • Hearing aid accessories from all manufacturers
  • All sizes of rechargeable and standard, non-rechargeable hearing aid batteries
  • Over-the-counter TV listening and hearing solutions

Your unique hearing situation deserves the best care and technology available.  Schedule your free hearing test appointment with Walter HERE, or call Suzanne at (760) 434-4327 for Carlsbad, or (949) 770-4327 for Mission Viejo.